Desktop Support Technician

Babcox Media, Inc. (www.babcox.com), an Akron, Ohio-based B2B print, digital and video media company with concentration in the automotive aftermarket, powersports, performance, collision, commercial fleet, engine building and tire industries, is seeking a full time Desktop Support Technician.

The qualified candidate will be responsible for providing a single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC (MS Windows & Apple/Mac) hardware and software to ensure optimal workstation performance. This position will also troubleshoot problem areas (in-person, via telephone, or by e-mail/text/chat) in a timely and accurate fashion, and provide end-user assistance where required.

Candidates should possess an associate’s degree or technical degree in the field of computer science/information systems and/or three years of equivalent work experience. Competitive salary and benefit packages will be reviewed with applicants.

Those interested should send a resume and a cover letter to the attention of Barbara Kimbrew at [email protected]. No phone calls please.